Shipping and Title
Shipping takes 1-3 business days to any province in Canada.*
Shipping rates are included in the price of rentals.
Lens Rentals Canada will arrange shipping of the products to your address. Title to the products passes to you upon delivery to the carrier and risk of loss passes to you upon delivery to your address. Lens Rentals Canada will inform you of estimated shipment dates, but will not be responsible for delays in delivery due to events beyond its control, including shortage of materials, labor strikes, transportation failure, or acts of God.
You will be responsible for shipping charges if you have provided an incorrect address and the package is returned to us. We do check address' however we cannot always tell if a unit number or suite number is missing.
Lens Rentals Canada will provide tracking numbers at the time of shipping.
Inspection of Products Upon Receipt.
You must examine the products when you receive them. If any item is damaged or missing, you must notify Lens Rentals Canada within 24 hours. Lens Rentals Canada will not consider any claim for damaged or missing items more than 24 hours after delivery has been shown to have occurred.
* The Yukon, Northwest Terrotories and Nunavut may take as many as 7 business days to arrive. There are also remote areas of British Columbia, Ontario, Quebec and Labrador that may take up to 7 business days as well. You probably know if you live in one of these affected areas.